We were very pleased with the job done by WC Tile & Stone
Everyone has a story to tell about the trouble they’ve had with home improvement contractors—much promised, little delivered; long delays, many excuses; work that was shoddy, and so forth. But I’m happy to write about the uniformly excellent experience my wife and I had with WC Tile & Stone and its owner Will Costales.
Since the tile work we wanted was difficult and challenging, we called in five contractors to see how each proposed to handle the job. Our particular problem was that we have a thick concrete slab patio, lower on one side than on the other, with several deep cracks that could possibly separate further. Our porch, which we also wanted tiled, was cracked as well. In addition, we’d selected a complex pattern for the porcelain tiles we wanted.
Of all the contractors we talked to Will Costales was the one who addressed our problems and concerns in such a way as to convince us he was a complete professional who could do the kind of job we wanted and do it in a reasonable time frame. He told us he would be on hand himself to direct his two-man crew, and his cost estimate was quite competitive. But what finally swung us in his favor was that he’d had a great deal of experience, was friendly and easy to talk with, and gave every evidence of taking pride in doing a good job.
We signed a contract with him and soon realized that we had made a very good decision. Each stage of the difficult project was done carefully and deliberately. Will’s workmen were exceptionally conscientious and careful in laying the tiles, and Will was on hand to monitor all the stages of the job.
We’ve been sitting out on our porch these days having lunch and looking at the beautifully laid tiles. We’re quite happy with what we see, and we’ve been complimented several times already on the quality of the work by our friends and neighbors.
I would not hesitate to recommend WC Tile & Stone for its professionalism and reliability.
La Mesa, CA